JustHost Review: There Are Some Things You Reallly Need
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Our Verdict: Outstanding Choice for Affordable Plans
JustHost offers a variety of affordable hosting plans for sites of all sizes. Packages come with features that make it easy for you to create and manage a personal or business website - including a free domain, unlimited email accounts, and cPanel access.
You can now save more than 50% off plans with our special link. JustHost boasts a reliable 30-day money-back guarantee.
Pros:
- Extremely simple-to-use hosting
- Tailored customer support available around the clock
- Free domain
Cons:
- Backups provided but not guaranteed
- A few resource limits on shared packages
Over 100 of our users have given JustHost an average of three stars for quality and value. You can learn more about other options in our post on the best web hosting.
Are There Any Coupons Or Discounts?
Yes - you can currently save 74% on JustHost with this exclusive coupon.
74% OFF
Get 74% off JustHost plans
Verified working: 23 Nov 2020
Limited Deal
Applied automatically at checkout
Is JustHost the Right Host for Your Site?
Looking for something specific? Jump to the most popular sections:
- Expert Review — read our thorough analysis by hosting specialist, Brenda Barron
- Best Reviews — see what over 100 JustHost customers have to say.
- Hosting Plans — compare the best JustHost hosting plans and their prices.
- FAQs — find the answers to the most asked questions about JustHost
JustHost is a web hosting service which offers hosting plans that come with a free domain name, unlimited email accounts, and the cPanel control panel. But is it a good value?
In this expert JustHost review, I'll dive into details about what JustHost offers and help you determine if it's the right host for you.
What Is JustHost Web Hosting?
JustHost is a simple-to-use hosting provider seeking to provide website owners all the features top hosting companies do, at a fraction of the cost.
With a variety of hosting plans available for website owners of all sizes, a built-in website builder for easy site creation, and superior customer support on hand at all times, your website hosting needs are sure to be met, without destroying your budget.
Quick Overview of JustHost
Here's an overview of the features and functionality that come with JustHost.
Specializations
WordPress Hosting: JustHost caters to those using WordPress and provides access to the one-click installation of WordPress themes and plugins via the Mojo Marketplace.
Customer Satisfaction: JustHost offers 24/7 phone and email support, a ticket system, and live chat support for answering all your questions.
Site Management: Not only do you receive a free domain when you sign up for JustHost services you can also host unlimited domains, making the management of multiple websites easy.
Migration Policy
You can migrate up to five sites and 20 email accounts. This only applies to shared hosting customers, as JustHost does not offer migration support for reseller, dedicated, or VPS server accounts.
Quality of Support Material
Good
Control Panel
cPanel
Available Datacenters
Utah, USA
Money-Back Guarantee Trial Period
30-day money-back guarantee with prorated refunds, less setup and domain registration fees.
Lowest Price for Shared Hosting or Other Cheapest Plans
$3.95/mo using our special discount .
Backup Policy
Complimentary backups performed daily, weekly, and monthly by JustHost, but at the company's discretion per its Policy on Account Backups. In fact, JustHost clearly states that no backups performed are guaranteed and that it assumes zero liability for failed backups, lost data, or data integrity. The company encourages users to perform their own backups via cPanel.
Website Builder Included?
Yes, Weebly is included for free.
PCI Compliant?
Yes.
JustHost Reviews by Our Community
Overall Rating from 154 Reviews by JustHost Customers
| Support | |
|---|---|
| Quality | |
| Features | |
| Value |
Most Helpful Reviews
Malcolm Morris morris.hk
Nov 02, 2014
Andrew Raimist raimistdesign.com
May 06, 2010
I have recommended JustHost to friends and colleagues as a great low-cost web hosting service. I set up my site with few problems. I was given prompt, correct support when I needed help.
You need to have some level of comfort with technical issues to use this service. My primary use has been hosting sites I've developed on Dreamweaver, but I've also moved several sites I previously created using iWeb.
Rob Brazier coolrob335.com
Apr 15, 2011
I am very pleased with the uptime of my website, and them giving away unlimited virtually everything for a measly £2.75 per month. I think that's a great deal! My only grudge is you have to pay for anything extra, but most of the things are pretty reasonably priced, and affordable.
I have sent a few tickets and all of them have been resolved quickly, and the staff seem to be friendly. I have no grudges about the support team.
JustHost Background
JustHost provides hosting solutions — shared, dedicated, VPS, and reseller — for all website sizes and types. The company focuses on customer service, prides themselves on offering competitive pricing, and emphasize features that cater to WordPress website owners.
The company was founded in 2008 and is headquartered in Orem, Utah.
JustHost is one of many hosting companies owned by Endurance International Group (EIG). When EIG's brand HostClear closed for business, JustHost was the recommended replacement for its cPanel customers.
Although EIG is the parent for many hosting companies, each brand is functions as its own entity, so JustHost is an autonomous entity.
JustHost's Shared Hosting Plans
While JustHost does offer shared hosting plans that are similar to most other providers, you should know about a few standout features before deciding to look elsewhere.
Unlimited Resources
With JustHost, you will receive unlimited GBs of host disk space, so you aren't billed according to your bandwidth usage or the amount of disk space you use.
JustHost believes in providing all the resources needed to operate a successful website without having to worry about resource overages.
Unlimited Email Accounts
In addition, you can host an unlimited number of domains for easy site management, receive unlimited email accounts, and you can transfer an unlimited amount of data to your new hosting provider without being charged.
JustHost's email account dashboard
Plus, you can forward an unlimited number of emails and include unlimited add-on, parked, and subdomains.
Plan Differences
The unlimited features apply to the most expensive shared hosting plan available.
The cheaper shared hosting plans limit some of the "unlimited" features, so make sure you understand clearly what you're getting for your money before you choose a plan.
WordPress Hosting
Although there are no managed WordPress hosting plans available, JustHost does make hosting a WordPress website straightforward to set up and manage.
JustHost provides website owners an effective way to install WordPress on your hosting account using the one-click installer in cPanel. But you also have the option to enable automatic WordPress core, plugin, and theme updates via the cPanel, which is typically a managed hosting feature.
If you want to try JustHost, don't forget to take advantage of our discount.
Dedicated Hosting
JustHost's dedicated hosting solution is for those with large websites experiencing lots of daily traffic.
These plans come with features like instant setup, automatic RAID 1 protection, root access, enhanced caching abilities, server management and cPanel access, and dedicated support.
VPS Hosting
Built using powerful cloud technology, JustHost's VPS hosting plans come with root access, an enhanced cPanel, guaranteed server resources, instant setup, and multi-account management.
Important Features
Here are some key specs and features you'll get with a JustHost account, regardless of the plan you choose.
Control Panel and Databases
JustHost wants to ensure you have access to all the server-side services and databases you could possibly need. This is what you see once you log in to your control panel:
Here is a look at some of the most popular services that JustHost provides:
- MySQL and PostgreSQL databases
- CGI-BIN and CGI Library
- Perl 5
- Python
- Ruby/Ruby on Rails
- Javascript, DHTML, Flash, and Shockwave support
- SimpleScripts 1-click script install.
PHP 7 Supported
JustHost supports PHP 5 and 7.
That's good news because PHP 7 is nearly twice as fast and ensures that poor speed and performance are a non-issue for website users.
Free Website Scripts
JustHost makes SimpleScripts available to all website owners. Here are some of the things you can do with this perk:
- Create a message forum using PHPBB
- Install social networking scripts
- Build a bigger email list
- Add image galleries
- Create polls and surveys to boost user engagement.
In addition, you can install Moodle, Tikiwiki, and blogging content management systems like Drupal, Joomla, and WordPress with an easy one-click install.
E-Commerce Features
If you want to launch an e-commerce shop, JustHost has you covered.
The most important features needed to run a successful online store are included here:
- Free SSL certificate (with premium ones available)
- OSCommerce, Agora, Cube Cart, and Zen Cart shopping carts
- Password protected directories for limiting access
- OpenPGP/GPG encryption
- Built-In multi-currency payment system.
Weebly Website Builder
JustHost plans come with a free domain name.
For those uninterested in using WordPress, JustHost offers all customers the Weebly Website Builder tool free of charge.
It's Easy to Use
Used to build your website, e-commerce shop, and blog, Weebly is a simple drag-and-drop page builder that makes site creation easy for website owners of all levels.
With over a hundred themes to choose from, Weebly makes choosing the layout and design of your site easy. All you have to do is click and drag to add and rearrange the elements you want to appear on your site.
Having a website builder makes your life drastically simpler than having to hire a developer or, alternatively, learning to code.
| Features | | Coding a site | Weebly site builder |
|---|---|---|
Design | Developer or CSS Javascript knowledge needed | Plug-ins and customizable themes readily available |
| Content | HTML knowledge essential | User-friendly front-end, no coding needed |
| Layout | HTML and CSS needed as a minimum | Pre-set themes and content builders available for free |
| Security | Developer or managed hosting (extra costs) needed | Plug-ins and built-in security measures readily available |
If you go with the Weebly website builder, keep in mind that your site will be subject to Weebly's terms and conditions, in addition to JustHost's terms. Worse, Weebly's terms state that you will not own your content.
However, for those with limited time or technical skills, Weebly is a perfect alternative to using the more robust content management systems.
JustHost even offers a custom site management dashboard, where you're able to manage and monitor themes, plug-ins, and more!
Looking for a great hosting deal?
You can currently save up to 74% on JustHost plans. Use this discount link to get the deal. Includes over $100 in extras.
JustHost Datacenters
JustHost provides a 30-day money-back guarantee.
JustHost has only one datacenter, located in Provo, Utah. This fact may not sit well with some that have an international brand, as multiple datacenters placed throughout the world often deliver faster and better performing results to site visitors.
However, JustHost has ways to prevent excess downtime and slower page loading speeds should one customer on a shared server experience a large boost in traffic and monopolize the available resources.
CPU Protection
All JustHost shared servers are monitored using specialized software to ensure every customer receives their fair share of the server's resources.
If at any time a server's resources are abused, this software immediately notifies JustHost.
Cloudflare CDN
JustHost offers website owners the powerful content delivery network (CDN) Cloudflare, free of charge, which is easily enabled via your cPanel account.
This global CDN caches your content across the network so site visitors, regardless of geographical location, always receive your site's content at fast speeds.
Uptime and Response Time
According to Pingdom's results regarding JustHost's uptime, for the past six months, JustHost has averaged 100% uptime.
In fact, over the past year, JustHost's uptime never fell below 99.97%.
It's worth noting that JustHost doesn't guarantee uptime or compensate users for any downtime they experience. Rather, the company's terms of service state:
"Due to the complexity and nature of a shared web hosting environment, downtime occurs. Unfortunately, we do not offer compensation for any downtime."
Not as Fast as Competitors
In contrast to uptime, JustHost's response time is a bit below what we typically see in world-class hosting companies.
For the last six months, average response time for is 913 ms. In the last year, response time never got faster than 644 ms.
In Our Tests, SiteGround and Bluehost were Twice as Fast
Compare these response times with Bluehost which had an average response time of 476 ms and SiteGround which averaged 431 ms. With JustHost, you could be looking at twice the lag on your site.
Behind the Scenes
JustHost provides customers with cPanel for managing all aspects of your hosting account.
From the Home section of your cPanel, you can:
- Access and manage domain information
- Register a new domain
- Transfer a new domain name
- Manage domain redirections
- Export a domain list to a CSV file.
G-Suite, Add-ons, and Extras
Additionally, get the Google G-Suite, access to your hosted sites, the Mojo Marketplace, your emails, and other features like available plugins, themes, and premium WP Live Support.
cPanel Details
You can also login directly to your website from the cPanel. And best of all, directly access the Help Center if you need assistance.
JustHost's actual cPanel is very extensive. Luckily, everything is organized into clear categories.
Here are some of the key things you can access via the cPanel at first glance:
- One-click installs
- Mailing lists
- Cloudflare CDN
- FTP Manager
- Site statistics such as bandwidth use, error logs, and latest visitors
- Upgrades such as domain privacy, SiteLock protection, and Constant Contact
- Professional services like site migrations
- Promotional services such as Google AdWords and Bing Ads
- SSH shell access
- Database tools
- Programming access.
Customer Support
One thing that makes JustHost stand out amongst even the toughest competition is its dedication to customer support.
In fact, the company offers what it deems "customer tailored support" in the form of around-the-clock support via phone and live chat.
In addition, it has an extensive ticket system, breaking your queries into a variety of categories including affiliates, billing, sales, tech support, and verification. This way your question is given to the right department immediately.
You are free to engage in a live chat conversation with one of JustHost's support team members. Here you can ask a variety of questions and express concerns — whether you're a customer of JustHost or not — and expect to get a prompt and informative answer. And there's an online knowledgebase to boot.
Ready to take the plunge? Use our JustHost discount.
Improvements Needed
Though JustHost is a solid hosting solution, there are a few things that need improvement.
Automated Backups Cost Extra
Backups are critical for users to feel comfortable entrusting their websites to this service.
Although JustHost allows you to manually backup your site, you must purchase a premium backup service to automate and guarantee them.
Some other hosts, like Bluehost or SiteGround, offer automated backups for free. (SiteGround offers backups and restores for free on all accounts.)
Site Migration Isn't Free
You can purchase assistance in moving your site to JustHost, but it doesn't come free. For customers looking to switch hosting providers, you'll need to budget this extra cost.
Uptime Should Be Guaranteed
Although uptime for JustHost has recently been good, historically they've had periods where it flagged.
JustHost should provide a guarantee of some sort to reassure customers their websites won't go down without compensation.
Alternatives to JustHost
Bluehost
If you like the concept behind JustHost shared hosting, but you don't want to rely on spotty backups or manually creating them yourself, you are better off going with a hosting provider like Bluehost, which offers guaranteed daily, weekly, and monthly backups of your entire account.
WP Engine
For those wanting more managed features, like built-in CDN, caching, backups, and WordPress specific support, WP Engine is an excellent option, though this is far from the cheapest hosting provider on the market today.
SiteGround
Lastly, for those with concerns about JustHost's uptime issues, check out SiteGround. With consistent 99.9% uptime, and compensation for downtime, you can rely on this provider to keep your site up and running, and at comparable prices to JustHost.
Can't decide?
Readers can currently save up to 74% on JustHost plans. Use this discount link to get the deal. Includes 30-day money-back guarantee.
Conclusion
The recurring theme here is that JustHost is a decent, though not spectacular, hosting provider. Offering plenty of variety when it comes to hosting plans, JustHost does a good job of providing adequate hosting features at cheap prices.
It is important you evaluate your individual needs and decide whether the potential downsides are small enough to justify signing up for this company's services.
Are you ready to try JustHost? Get our discount.
Most Popular JustHost Hosting Plans
| Basic | Plus | Pro | |
|---|---|---|---|
| Disk Space | 50GB | 150GB | Unlimited |
| Bandwidth | Unlimited | Unlimited | Unlimited |
| Price | $3.49 / mo (Billed as $3.49 Per Month) ⓘPrices in are approximate, based on current exchange rates. The host will likely charge you in USD, or at a different exchange rate. Usual price: - Get % off! | $5.95 / mo (Billed as $3.49 Per Month) ⓘPrices in are approximate, based on current exchange rates. The host will likely charge you in USD, or at a different exchange rate. Usual price: - Get % off! | $13.95 / mo (Billed as $3.49 Per Month) ⓘPrices in are approximate, based on current exchange rates. The host will likely charge you in USD, or at a different exchange rate. Usual price: - Get % off! |
| Visit JustHost Now | Visit JustHost Now | Visit JustHost Now |
| Plan | Disk Space | Bandwidth | Price |
|---|---|---|---|
| VPS Hosting Standard Shared | 30GB | 1TB | $15.06 / mo Visit Host Now |
| Reseller Hosting Silver Reseller | 100GB | 15MB | $19.95 / mo Visit Host Now |
| VPS Hosting Enhanced Shared | 60GB | 2TB | $30.12 / mo Visit Host Now |
| VPS Hosting Premium Shared | 120GB | 3TB | $45.19 / mo Visit Host Now |
| Reseller Hosting Gold Reseller | 250GB | 25MB | $49.95 / mo Visit Host Now |
| VPS Hosting Ultimate Shared | 240GB | 4TB | $60.23 / mo Visit Host Now |
| Standard Dedicated Server Hosting Dedicated | 500GB | 5TB | $82.98 / mo Visit Host Now |
| Reseller Hosting Platinum Reseller | 500GB | 35MB | $89.95 / mo Visit Host Now |
| Enhanced Dedicated Server Hosting Shared | 1000GB | 10TB | $112.85 / mo Visit Host Now |
| Premium Dedicated Server Hosting Shared | 1000GB | 15TB | $139.40 / mo Visit Host Now |
- Does JustHost provide an uptime guarantee?
No. According to JustHost's terms of service, downtime is an expected part of the "shared web hosting environment," and the company doesn't offer compensation for any downtime that occurs.
- Can I buy Windows shared hosting from JustHost?
No. JustHost uses Linux and does not offer Windows hosting.
- Does the monthly price increase when it's time to renew?
Yes. the discount only applies to your first term of service. Thereafter, you'll be billed at the regular rate for your plan.
- Do any plans include a free domain?
Yes. All of JustHost's plans include one free domain registration. With shared hosting plans, the free domain limited to the first year.
- Does JustHost provide refunds for any downtime?
No. There is no uptime guarantee.
- Is there a money-back guarantee?
Yes. If you cancel within 30 days, you will be refunded the full cost of your hosting plan. After the 30 days, you can cancel at any time and get a refund for the prorated portion of unused service. Domain names are chargeable.
- Does JustHost offer any VPS hosting plans?
Yes. There are four different VPS hosting plans.
- Will the fact that JustHost has one datacenter in Utah site speed for international visitors?
It might. JustHost does have a few safeguards in place to prevent site downtime or slowdowns due to a spike in on site's traffic. These protections include CPU protection and the use of CloudFlare CDN.
- Can I reach JustHost support via phone?
Yes. Support is available via phone and live chat 24 hours a day, 7 days a week.
- Which programming languages does JustHost support?
It supports all common programming languages that can run on Linux servers, including PHP, Perl, Python, and Ruby on Rails.
- Does JustHost provide any hosting reseller options?
Yes. JustHost partners with ResellerClub for those interested.
- Will JustHost support transfer my existing website?
No. JustHost does not provide website transfer services.
- Can I create more than one website on my JustHost account?
It depends on your plan. The cheapest one allows only one website while the most expensive one allows for as many sites as you like.
- What control panel does JustHost provide?
cPanel is provided with all hosting plans.
- Can I pay for my hosting plan with PayPal?
Yes: PayPal, credit card (Visa, Master Card, American Express, or Discover), check, or money order.
- Can I pay for hosting services monthly?
Yes. Monthly payment plans are available for all of its hosting packages. No matter what billing cycle you choose, you can cancel at any time and get a refund for the unused portion of your cycle.
- What kind of backup services does JustHost offer?
JustHost may offer courtesy backups at their own discretion, but there's no guarantee that backups will be available. They strongly recommend running your own off-site backups.
- Do nonprofits, schools, or students get special discounts with JustHost?
JustHost offers discounted rates to students at participating universities.
Most Popular JustHost Alternatives
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I've used JustHost's 'Unlimited' shared hosting for a bit over 6 years. Its a standard Linux based cPanel setup. I use the account to host a number of small low-traffic domains, and have had no problems with up 18 small wordpress websites on the account.
Their 'Unlimited' plan does actually have limits - they say max 50,000 files, but I've got close to 100,000 at the moment and they haven't complained. I've had to use their support a few times, and it's been OK, but not great. There is often a long wait time for the live chat (anywhere from 10 to 30+ minutes).
The people I've spoken with have mostly been competent, and able to help or to pass me on to a specialist team when needed. Recently I had a malware infect several of my sites and had to pay for them to scan and clean the account. It would be nice if the hosting plan included scanning for infections - but again it's cheap...
Sites hosted on the shared servers can be a little slow - but not terrible, and given that it's one of the cheapest hosts available that's understandable. I've never had a problem with uptime - the servers seem solid, especially since they did an upgrade a couple of years ago. I've had to move a couple of sites out of the shared server as they got bigger (200+ pages) or had lots of large images which were really slow to load, but for personal, or small business sites Justhost have been fine. Conclusion - solid inexpensive hosting that's good value for the price.